Advice for Providers

FAQs

These FAQs aim to provide answers to common questions about the Northern Ireland Childcare Subsidy Scheme (NICSS). These FAQs will be updated on an ongoing basis, so please check frequently for the latest information.

FAQs on the Scheme

How do I know if my setting qualifies for the subsidy scheme?

The subsidy can be offered by all registered childcare providers and schools that are signed up to the HMRC Tax-Free Childcare scheme. This includes daycares, playgroups, childminders, approved home childcare, out-of-schools settings, primary schools and special schools. It does not apply to unregistered or informal childcare arrangements.

We are a primary school that offers after-school programmes. Are we eligible?

Guidance from HMRC confirms that, in addition to childcare, supervised activities delivered outside compulsory education, such as breakfast clubs, after-school activities and holiday schemes, may qualify for Tax-Free Childcare.

These activities will also qualify for NICSS, subject to registration.

We are a primary school that offers after-school programmes. Do we need to register with the Health and Social Care Trust to be eligible for Tax-Free Childcare?

In Northern Ireland, supervised leisure, recreational or enrichment activities delivered in schools may be exempt from Health and Social Care Trust registration, provided they:

  • Are enrichment-focused and linked to the curriculum;
  • Are delivered under school oversight, including third-party delivery;
  • Are not promoted as general childcare; and
  • Are only available to pupils enrolled at the school.

Therefore, if your school runs supervised activities such as breakfast clubs or after-school programmes, rather than general childcare, you may be able to register for Tax-Free Childcare without registering with your local Health and Social Care Trust.

Is there a maximum amount that can be claimed under the subsidy scheme?

Yes. The maximum amount that can be claimed under the subsidy scheme is £203 per child, per month.

Does the cap apply to the childcare costs of children with a disability?

A child with a disability may be able to claim up to £4,872 annually under NICSS. This means that the monthly cap will be £406 for this child rather than £203.

Evidence must be provided to confirm that the child is eligible for the higher Tax-Free Childcare rate.

How do I identify a Tax-Free Childcare payment?

When a parent pays you using their childcare account, the transaction will appear on your bank statement as NATIONAL SAVINGS AND INVESTMENTS . The entry should also contain the child’s:

  • Childcare reference number, made up of four letters and five numbers. The letters are the first initial and first three letters of the child’s surname. For example, AJON12345.
  • Tax-Free Childcare account number. This will be 13 digits long, start with 1100 and should contain the letters TFC. For example, TFC 1100012345678.

If your bank displays payment information differently and you are unable to identify a parent’s payment, you can submit a payment reconciliation form or call the Childcare Service Helpline on tel:030012340970300 123 4097.

Are NICSS payments made to registered childminders who claim Universal Credit treated as income?

Yes. Childminders receiving Childcare Subsidy Scheme payments who also receive Universal Credit must declare these payments as income in every Universal Credit assessment period in which they are paid.

They can report this income using their Universal Credit online account or by phoning the Universal Credit Service Centre.

Do registered childminders have to declare the upfront and monthly administration payments as income on their Universal Credit claim?

Universal Credit customers working as self-employed registered childminders will need to declare both the upfront and monthly administration payments as income in the assessment period during which they were received.

Both the upfront and ongoing monthly administration payments are also an allowable expense under Universal Credit. The full amounts of these payments should therefore be declared as both income and expenses in the same assessment period during which the payments were received.

NICSS subsidy payments made to childcare providers for childcare provided are not an allowable expense and must only be declared as income.

Is income from NICSS taxable?

Yes.

Are deposits eligible and applicable for NICSS?

No. A refundable deposit is not covered under NICSS. A deposit line can appear on an invoice, but the subsidy cannot be applied to the deposit amount.

What happens if I am off sick and unable to provide care, but have already billed in advance?

A process will be in place for you to amend a claim if the anticipated level of childcare has not been provided.

Where possible, a refund will not be required. Instead, an adjustment will be made to subsequent claims.

I charge a reduced fee while on holiday. Can I still apply the discount to this invoice?

Yes. The scheme aims to reduce parental childcare bills, so pre-established holiday payment commitments are eligible under the scheme.

Can we include the discount on ad-hoc activities and services, or do these need to be invoiced separately to the parent?

NICSS will provide a 15% subsidy on all childcare costs that are normally covered by Tax-Free Childcare.

One child receives a family discount. Do I apply the 15% NICSS discount after the sibling discount is applied?

Please apply the 15% discount to the fee you normally charge the parents. This means applying it to the amount remaining after the sibling discount has been applied.

I normally invoice families together on one invoice. Can I still do this?

Yes. However, for children eligible for NICSS, the invoice must clearly state:

  • Name of the child;
  • Tax-Free Childcare number;
  • Amount before the reduction;
  • 15% reduction amount; and
  • New amount payable by the parents.
A parent has informed me that they are digitally exempt and do not use the online Tax-Free Childcare service. What should I do?

A process is available for parents who are digitally exempt. Early Years can allocate them a Tax-Free Childcare reference number that can be tracked on the NICSS system.

They will still need to register through the portal. Please ask the parent or carer to contact nicssparent@early-years.org so the team can allocate a reference number that can be used to complete their registration.

A child’s Tax-Free Childcare expiry date has passed. What should I do?

Parents will be required to update their expiry date as part of a review process conducted by Early Years every three months.

If a parent fails to update their eligibility, their application will expire and you will receive a notification advising that the parent should no longer receive the NICSS discount.

A child in my setting is no longer eligible for Tax-Free Childcare. What should I do?

The parent or carer is responsible for informing you if they are no longer eligible for Tax-Free Childcare.

If the parent or carer has contacted you, you should close the Child Application and stop providing the NICSS discount.

Is information about fees visible to parents, and what happens if we decide to change our prices?

Fees will not be made visible to parents. When instructed by Early Years, providers should confirm their fees through the portal. This will be requested twice per year.

What will be done with the data that providers upload to the NICSS portal?

The data requested will be used to process claims, monitor scheme activity and assess its impact.

NICSS is the first step in delivering a comprehensive Early Learning and Childcare Strategy for Northern Ireland.

Data collected as part of the scheme will be aggregated and used for statistical purposes to inform the future development of NICSS and this wider work.

FAQs on the System

We run a number of groups on different sites. Will I have a different account for each site, or will they be connected to the same account?

If you have separate childcare provider registrations for each site, you will need a different account for each site. Each account must have a unique email address.

When I try to log in to the secure online portal, I am prompted for a verification code. Why is the code I receive by email not accepted?

Close all of your browser windows and select the original login link again. This will prompt you to request a new one-time verification code.

Wait for the new code to arrive and do not use any previously issued codes. Make sure there are no spaces before or after the code when you enter it.

When entering the verification code, you can select Remember this device so you do not have to repeat the verification process for 30 days.

I need to change information I added to the system, but it will not allow me to make amendments. What should I do?

Please notify the NICSS Team by emailing nicssprovider@early-years.org . The team will respond as soon as possible.

I added my personal email address or mobile number to the registration form. Is Early Years the only organisation that can access this information?

Yes. This information will only be used for the purpose of processing your registration.

There are claims on my portal showing as “Not Eligible”. What does this mean?

These claims have not yet been submitted and require attention. This is usually because not all mandatory fields have been completed.

Log back into your account, review the affected claim records, make the necessary amendments and select Submit.

There is a claim on my portal that I no longer need because the child has left my setting. How can I remove it?

Please contact the NICSS Team at nicssprovider@early-years.org or contact your allocated Grants Officer.

Please include details of the claim or claims you would like removed from your portal.